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By creating a business owner at first enthusiasm is engaged in many work processes and creates a small staff. But with the increase in orders and customers, the growth of the company, you can work for wear andre. From this, misses happen in the work, the quality of service decreases, customers leave and profits are reduced. Or vice versa, the company works with the same indicators for many years, as if it is trampling on the spot and not developing at all. Does this mean that it is time to expand the staff, delegation and review of responsibilities? In the article we will tell you what signs indicate that it is time to hire a new employee.
Компания Revvy provides services for business to collect reviews and integrate them into geoservices. We send promotional mailings and automatic shopify website design notifications to WhatsApp. This, in turn, increases the customer base, improves the quality of service. This leads to an increase in income.
Signs for state expansion
Many business owners don’t notice (or don’t) that the team does not cope with their work due to the increased load and does not understand that it affects the future of the company. With the deterioration of the quality of customer service, products or the provision of service, the image of the company automatically suffers. Customers will begin to refuse, complaints and angry reviews will increase, sales will decrease, and with them the income.
For effective and successful business development, it is important to understand and not delay with the revision of your state. Let’s find out what signs will point to it.
Sign No. 1 Lack of time
Working hours fly by unnoticed, and on the care of home on the table of undisassembled documents and the glider is full of tasks. You have a multitasking regime, dining without interrupting your work and still do not have time. It’s time to rethink and change that order of things. For example, delegate some responsibilities or hire an assistant who will help to deal with correspondence and will answer phone calls.
Sign No2 Degradation of customer service quality
Customer service is the most important and complex part of a successful business. If the service begins to suffer due to a lack of employees, then this should not be saved and should be expanded staff. Customers should not suffer, they buy the quality for which they need to be responsible. Refusal of customers will cause more damage than the increase in the wage fund.
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